Select the checkbox for the tickets that you need to add to the spam.
The Take Action drop-down menu will be displayed.
Select the Report Spam option from the drop-down menu.
A modal will be displayed; click on Report Spam.
The ticket will be added to Spam View.
Permanently delete and remove a ticket from Spam
Tickets that have been in spam for more than 30 days will be automatically deleted; otherwise, if you want to remove them manually,