Account admins and owners can set a schedule for the neetoDesk Support instance by selecting a time zone, defining working hours, and setting up holidays. You can enhance your workflow by setting up views, automations, and reports based on the business hours set in your schedule.
Settings > Business Hours.
Add Business Hoursbutton.
Working Hoursand add
Save Changesbutton, the new business hour will be added successfully.
You can add a business to the group as well for the group.
Settings > Groups.
Business hoursfrom the dropdown
Save Changesbutton, business hours will be added successfully.