Create tickets

The following API can be used to create tickets.

Path

POST - https://<subdomain>.neetodesk.com/api/v1/public/tickets

Headers

X-Api-Key - (required) - Contains a neetoDesk API Key.

Parameters

Name

Description

email (required)

Email address of the customer

subject (required)

Subject for the ticket

description (required)

Description/Content for the ticket

name

Name of the customer

channel

The source of the ticket
Options - email, ui, twitter, chat, form, api
Default - api

Example

curl --request POST \
  --url 'https://<subdomain>.neetodesk.com/api/v1/public/tickets' \
  --header 'Content-Type: application/json' \
  --header 'X-Api-Key: <API_KEY>' \
  --data '{
    "email": "[email protected]",
    "subject": "How to resolve the pending payments",
    "description": "I need your help in resolving the pending payments."
  }'

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